Booking & Payments
The price of the services is that which is set out in the event planner issued by the venue.
The venue reserves the right to amend the price upon written notice to the client in order to reflect any changes in the costs beyond the reasonable control of the venue (including changes in VAT rates). The client will be asked to confirm acceptance of the increased price.
A non-refundable deposit of £1,000.00 is payable to secure the booking.
A further non-refundable payment of 50% of the total estimated value is payable six months prior to the wedding.
The final balance is required 8 weeks prior to the wedding date.
Final numbers are required 2 calendar months prior to the wedding.
Provisional bookings for venue hire will be held for 7 days. If the deposit, booking form and signed agreement are not received within the specified time then we reserve the right to resell the date.
All bookings are confirmed only after the booking form, Terms and Conditions and paperwork are signed and returned, and all relevant deposits have been paid. GPE reserved the right to cancel your wedding if payment conditions are not upheld. Receipt of your booking form and deposit confirms your acceptance of all terms and conditions.
Additional Payment Terms regarding Late bookings
Weddings booked 3-12 months’ prior
An initial non-refundable deposit of 50% is required to secure the booking.
The final payment of 50% to be paid 8 weeks prior to the wedding date.
Weddings booked within 12 weeks prior
Full non-refundable payment is required to secure the booking.
Payments can be made by debit and credit cards (except Amex), cash, bank transfer or cheque. Cheques should be made payable to: Gisburne Park Estate. Any payments made less than one month prior to your wedding must be made by debit, credit card, cash or bank transfer. Cheques will not be accepted.
Deposits are non-refundable and non-transferable.
GPE and any of its business operations reserve the right to bill for any extra items missed from the first invoice or for additional service or goods required. Additional monies required will be collected after notification has been given to the card holder.
GPE reserves the right to alter pricing without prior notification, up until the full deposit is paid and confirmation paperwork signed (contract and terms and conditions). Clients who have requested information for the time periods not.
GPE does not allow anyone to consume any food, wines, spirits or beers on the venue not supplied by the GPE or its authorized caterers, without the GPE poor written consent. Failure to adhere to this policy will result in forfeiture of the deposit.
In the event of cancellation, we regret that pre-payments and deposits will not be refunded under any circumstances. Cancellations must be sent in writing. Should we not be informed of your cancellation in writing, GPE will look to recover all outstanding monies. On late cancellations we reserve the right to recover all outstanding monies.
If cancellations are:
Within 24 weeks of the date booked, 25% of all venue hire will be charged.
Within 12 weeks of the date booked, 50% of all venue hire will be charged.
Within 4 weeks of the date booked, 100% of all venue hire will be charged.
It is in our interest to try and re-let the booking on your behalf, and if we are successful this may reduce the cancellation charges. However, we cannot guarantee to do so.
We strongly recommend that you take out Cancellation Insurance.
GPE reserves the right to cancel any booking without any liability on their part in event of any damage or destruction of the riverside house or garden marquee by fire or any other cause beyond their control, which shall prevent them from discharging their obligation in connection with any other booking. In such cases, all fees paid will be returned forthwith. GPE will not be responsible for any consequential loss arising from this condition.
Liability & Responsibility
GPE (for itself and any other business run by it, its employees, and agents) shall not be liable to the Client or third parties for any accident, damage, loss, injury, expense or inconvenience which may be suffered, incurred, arising out of or in any way connected with the hiring of the venue or grounds. No term of the contract is enforceable under the Contract (Rights of Third Parties) Act 1999 by a person not party to the Contract.
The client will be required to lodge a deposit of £500 against damage to GPE’s property prior to the wedding date and a credit card swipe is required. This includes the marquee, its service buildings, and any fixtures or fittings therein and any accommodation booked. This will be returned following the wedding, provided all areas have been left in good condition. In the event of any damage, the client will be responsible for a full reimbursement to GPE. This applies even if such damage is the fault of a guest or subcontractor of the client. Any damage must be reported and recorded to the GPE member of staff on duty immediately.
The client agrees to pay GPE the full cost of any property stolen. This applies even if such damage is the fault of a guest or subcontractor of the client.
Whilst we encourage guests to enjoy the gardens during weddings, the property has areas of potential hazards due to its proximity to woodland, water and animals. Use of any area of the property other than areas booked for the wedding by guests not staying in our accommodation is strictly forbidden.
All children (up to the age of 16) are the responsibility of their parents; they must be supervised at all times and any damage caused by them will be reimbursed by the clients. Should any child be found to be behaving in a manner that compromise the safety and welfare of themselves, any other guests and staff managing the event, or under the influence of alcohol or drugs, the child and its parents may be requested to leave the premises. We adopt this policy in order to ensure that clients and their guests can enjoy the wedding to the full.
The clients are responsible for the behaviour and actions of their guests while at GPE and its venues. Inappropriate behaviour may result in the event being stopped early, and the offending guests removed from the property.
Clients are responsible to keep the Administrator aware of any changes in their email or postal address during the period following the booking and wedding. GPE and its enterprises and staff are not held responsible for non-receipt of communication if this is not done.
GPE operate a zero tolerance policy. Aggressive, violent or threating behaviour towards staff or guests will not be tolerated. Illegal substance use or distribution will not be tolerated. Individuals displaying the above behaviour will be asked to leave the premises and the police informed.
GPE does not accept liability for outside contractors and service providers, any damage incurred by them, or their failure to fulfil their contract.
Clients are required to use our nominated suppliers for food, drink and marquee hire.
It is the client’s responsibility to specify and liaise with all suppliers and/or sub-contractors.
Clients are responsible for arranging rubbish collection with their sub-contractors. This must be completed by 9.00am the day following the wedding.
Eight weeks prior to the wedding, a final meeting is scheduled with our Wedding co-ordinator. At this meeting we will require all contact details for outside contractors, service providers or guests with special duties at your wedding.
All requests for changes following this meeting must be made verbally and in writing to our Wedding Co-ordinator.
There can be no alterations to the agreed decoration or use of the venue from fourteen days beforehand.